Anonymous

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Verified Buyer
| map-marker Houston, Texas

Requested by company

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24 Hour Wristbands - Requested by company
24 Hour Wristbands - Requested by company - Image 2
Purchased items for church fundraiser.
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User's recommendation: Yes would recommend to customers

Anonymous
map-marker Lubbock, Texas

Requested by you

I have received my order. That is my only comment but I'm required to type 100 characters. Make this process easier.
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Kaila D
map-marker Carlisle, Pennsylvania

The email asked me to?

I never received a confirmation email or shipping information. Thankfully it did actually show up, but that was really frustrating. No complaints otherwise.
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Danielle C Xlu

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Verified Reviewer

Came a month late and in poor condition

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I waited a month for these backpacks! Whenever there was something wrong with my order, I was only ever informed through the website. No notification or email or anything, just a comment on the order that I could only see after logging in. When I finally did receive my order, a month past when I needed it and paid for it to arrive, several of the backpacks were damaged and unusable.
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Pros:
  • American production
  • Price
  • Easy to acess
Cons:
  • Additional charges too high for turnaround times
  • Customer service does not provide consistent information

Preferred solution: Let the company propose a solution

User's recommendation: Don't order large quantities

Jaxon U

Quality

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Colors were dull/ not bright and letters and design on the sign were blurry and not crisp. Stakes worked well.
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Preferred solution: Let the company propose a solution

EA C

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Verified Reviewer

Horrible quality

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The lettering is so small you can not read it - or even see it! I want a refund NOW!!!! I have already sent a photo!!!!!
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Loss:
$74

Preferred solution: Full refund

User's recommendation: Cup quality was horrible !

Mary C Meo

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Verified Reviewer

Order received

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I placed an order with 24 Hour Wristbands. They were out of the color tote I had ordered, but I did replace with another color. I choose the "made in America option". Order came, happy with the appearance, lead time and price!
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User's recommendation: Great giveaway bag

Hollie H Idm

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Verified Reviewer

Poor quality and worse customer service

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24 Hour Wristbands - Poor quality and worse customer service
24 Hour Wristbands - Poor quality and worse customer service - Image 2
24 Hour Wristbands - Poor quality and worse customer service - Image 3
24 Hour Wristbands - Poor quality and worse customer service - Image 4
24 Hour Wristbands - Poor quality and worse customer service - Image 5
not only was the image quality poor and nothing like the digital mock up, there is a visible defect on each and every keychain. customer service keeps blaming it on my image file I sent them, however my image file has nothing to do with the defect on the keychain. they refuse to take blame, and refused to refund me and Im now doing a charge back with my CC company. I would never shop here or ever recommend anyone to shop here. Im sure some of their products are OK but its not worth the risk IMO.
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Loss:
$116
Pros:
  • Lots of products
  • Great price
Cons:
  • Customer service
  • Incorrectly printed merchandise
  • Poor quality and poor customer service

Preferred solution: Full refund

User's recommendation: AVOID

Featured
Anne S Rke

Custom Masks

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24 Hour Wristbands - Custom Masks
We ordered 100 custom Masks for a bridal shower and wedding. It was very easy to order online. We received them a few weeks later.
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Pros:
  • Service in united states
  • You can design your own or use a template
  • I was able to receive the products quickly

User's recommendation: We would definitely order from 24 hour wrist bands again. They were a pleasure to work with

Jim H Zdm

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Verified Reviewer

Complaint

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Order was cancelled and I did not receive a refund as promised. Shouldn't have to ask for a refund again after order has been cancelled. Bad business practice.
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Loss:
$287

Preferred solution: Full refund

Featured
bobby Soy

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Verified Reviewer

Shoddy work

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24 Hour Wristbands - Shoddy work
The picture I sent to be put on the mask was skin tones. The mask I got had my face ORANGE. It does not match and the ear loops are super small. It makes my ears come out like satellite dishes and the mask don't fit right. I sent them a picture and they say its one size fits all. They are not willing to make a customer happy or even try to make it right. Don't waste your money.
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Loss:
$30

User's recommendation: Go somewhere else.

1 comment
Guest

We are terribly sorry to hear you have had this experience. May we please request you to send us a private message through our Facebook page with your order number?

Once you send this, one of our representatives will be assisting your concern as soon as possible. Your cooperation in this matter is greatly appreciated.

Cheryl W Scn

Order did not arrive on time

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I ordered napkins on 02/09 for an event on 02/27. I paid for rush production and rush shipping to ensure they would arrive on time and they arrived 2 days after my event. We were disappointed we didnt have the napkins for our event as planned.
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Preferred solution: Price reduction

Lauren M Bwm

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Verified Reviewer

Printing off center

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24 Hour Wristbands - Printing off center
After reviewing a proof to make sure my image was centered on the item, we received 100 masks and the image was off center. They only gave us $15 off, no reprinting.
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Pros:
  • Cheap and fast
Cons:
  • Proof inconsistent with printing

Preferred solution: Full refund

Mambwene W

My order

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I received my order and I am satisfy with the work that was done. I am planning to place another order for a different product.
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User's recommendation: I will recommend using 24 Hour Wristbands

Kelly L Jms

Printing error

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24 Hour Wristbands - Printing error
We ordered 100 masks (order #IMA165C1B657) several weeks ago. We received the masks today...but the logo was printed on the wrong side of the mask. We specifically asked for the logo to be printed on the right side. The picture on the label showed the proper placement of the logo (see uploaded picture) but the actual masks, the logo is on the left side. Peas help.
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Preferred solution: Reprint masks

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