I ordered some coasters for my daughters wedding---looking at the examples on the site--I was confident they would provide and the level wanted. Well, the printing quality was POOR----not matching the clarity on the proof.
Many excuses offered, and even after escalation---a *** 5% settlement offered. The coasters I really do not want to use. I think the surface finish of material they use and the printing process are simply not capable of making a high quality product. I am not happy, and am frankly very upset with the amount of time and effort I took to try and resolve an obvious problem.
The proof showed nice quality lettering. The coasters are barely legible.
Also, the art is not consistently centered. I asked for a remake or refund--they stand behind their excuses
Product or Service Mentioned: 24 Hour Wristbands Coaster.
Reason of review: Bad quality.
Monetary Loss: $312.
Preferred solution: Full refund.
I liked: Website was ok.
I didn't like: Poorly supported artwork, Poor quality printing, Proof not match product.