Show reviews that mention
order customer service service customer wristbands shipping quality money production color
Filter review
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor Quality - Poor communication from "Jonas"

24 Hour Wristbands - Poor Quality - Poor communication from "Jonas"
24 Hour Wristbands - Poor Quality - Poor communication from "Jonas"
24 Hour Wristbands - Poor Quality - Poor communication from "Jonas"
24 Hour Wristbands - Poor Quality - Poor communication from "Jonas"
24 Hour Wristbands - Poor Quality - Poor communication from "Jonas"
I placed an order for 100 masks and 24hourwristbands came back and said they were concerned about the logo filling in. I cancelled the original order of 100 and ordered 5 to see how they would look. Let me say that when I ordered the original 100, I wanted the logo to be on the side. When I cancelled that order and ordered the 5 masks, I did not specify side print, and they printed them in the front. (I can't say they were in the middle because they really aren't). When those masks came in, the quality of print position was not acceptable. I contacted 24hourwristbands and complained about them. They responded by telling me that, that is how I ordered them, with the logo in the middle and not on the side. I tried to explain to them several times that yes, I had not ordered them with the logo printed on the side, but that was not what I was complaining about. I was complaining about the fact that they were very crooked and not in any in one place on the masks. That the image was all over the place. 24hourwristbands keeps going back to the location of the logo, not the quality of printing being so crooked and that the order does not say side. As the correspondence goes on and on and on, I keep trying to explain to them that, the quality of the print is in question, and they keep going back to the location of the print per the order. And, as time goes by, I get more and more frustrated with the fact that they won't listen to what I am saying. On a side note, these masks are also very small and will not fit an adult comfortably.Shrug

User's recommendation: Stay away - these guys will not listen to what the customer is saying.

View full review
ID
#2161892 Review #2161892 is a subjective opinion of poster.
Product
24 Hour Wristbands Face Mask
Cons
  • Poor quality and poor customer service
Loss
$67
Preferred solution
Full refund
New Reviewer

Order received - logos are not printed evenly

24 Hour Wristbands - Order received - logos are not printed evenly
The logos on these cups are not printed directly on opposite sides of the cups, sadly. They're more like 90 degrees and 160 degrees. I hope my client will be okay with that, as we ordered 3,500 of them, and they weren't cheap.

User's recommendation: Read the fine print. Ask for a physical proof.

View full review
ID
#2613934 Review #2613934 is a subjective opinion of poster.
Preferred solution
Price reduction
New Reviewer

Ordered arrived after requested date and product is now useless

We contacted 24 Hour Wristbands and stated when and why we needed the product. We were very clear on the deadline date. We called to check up on the order status SEVERAL times and each time we were told, "We are going to open a ticket and someone will contact you." We were never contacted. The product was finally shipped after the event. We paid over thousands and were offer $14 dollars refund.if youryouIfIf

User's recommendation: As long as you have 3 to 4 weeks to wait for your items.

View full review
ID
#2613510 Review #2613510 is a subjective opinion of poster.
Product
24 Hour Wristbands Cup
Pros
  • Affordability
Cons
  • No communication
  • Company does not hold to deadlines
  • Poor customer service
Loss
$2593
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor quality on Order IMAD0C518151

24 Hour Wristbands - Poor quality on Order IMAD0C518151
Unfortunately, we were not pleased with our order IMAD0C518151 (Gildan Heavy Cotton 5.3 oz. T-Shirt). After the first wash, the shirts shrunk and the printed graphic is already fading. We used these as marketing/merchandising tools and are now having to reimburse angry customers. We are very dissatisfied and embarrassed!
View full review
ID
#2609233 Review #2609233 is a subjective opinion of poster.
Pros
  • Great turnaround time
  • Had what i was looking for at a reasonable price
  • Diversity of products
Cons
  • Graphic faded
  • Material shrunk
Loss
$200
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Terrible quality

I bought the balloons and paid extra to rush through making them, but there was no way to get them faster unless I also paid for expedited shipping, but the shipping was a day difference between expiditrd and the free, so I didn't do the extra, then when I called I was call a liar. The balloons were blown up the night before, almost half of them had pin holes near the end of the balloons where you tie them, 30 balloons had holes out of the 75 I paid for, close to a $100 for this and customer service was terrible.

User's recommendation: Don't waste your money.

View full review
ID
#2597573 Review #2597573 is a subjective opinion of poster.
Product
24 Hour Wristbands Balloon
Pros
  • Ordering process
Cons
  • Product offered on website is inconsistent between orders
Loss
$35
Preferred solution
Price reduction
New Reviewer

Wristbands

I received partial of my order. I did not receive my custom bands, I was suppose to receive regular bands and cloth bands.
View full review
ID
#2597567 Review #2597567 is a subjective opinion of poster.
Location
Foley, Alabama
Preferred solution
Deliver product or service ordered

Late, but good quality

Not sure if what I ordered didn't qualify for the '24 hour' namesake, but mine came in after 7-8 days. Even after I paid double for rush shipping. The wristbands were good quality, but I wouldn't choose this company if you need your product within a few days as I did.
View full review
ID
#2597507 Review #2597507 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Collapsible Coolies order

The process to design the coolie was simple; there were several styles to choose from which allowed us to feel confident in our selection. The shipment arrived on time and the staff loved them!

User's recommendation: You definitely need to visit their site for a quality product.

View full review
ID
#2595167 Review #2595167 is a subjective opinion of poster.
Location
Columbia, South Carolina
Pros
  • Easy ordering
  • Fast production
  • Easy to customize
Preferred solution
N/A
New Reviewer

The lettering on the back of my cups were upside down.

I was very upset because when i received my cups they were smaller than I thought. Hoping what you shipped me is 16 oz. The worse part is the back of the cups the lettering is upside down and the paw print is not centered.

User's recommendation: Ask to review cups before they print!!!!

View full review
ID
#2595129 Review #2595129 is a subjective opinion of poster.
Pros
  • Did everything online
  • Was able to chat with someone online
Cons
  • Quality of printing
Preferred solution
Let the company propose a solution

Cup were ok- customer service the absolute worst.

I ordered tumblers for our prom. Paid for 2 day rush production and 4 day shipping. After 10 days I still didnt have my order. When I called I was told that Id have to pay over $300 more to get my order on time. No matter how many times I asked I would not be put through to a supervisor. As soon as I paid the extortion my order was shipped and I had it delivered on time. These people are overseas and thieves! I will never order from them again.

User's recommendation: Total Rip-Off!

View full review
ID
#2590918 Review #2590918 is a subjective opinion of poster.
Location
Newark, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Received but disappointed

I received my package but was extremely disappointed with how they turned out. They were WAY thinner than i anticipated and the wording on them was hardly legible

User's recommendation: Do research before ordering.

View full review
ID
#2590888 Review #2590888 is a subjective opinion of poster.
Product
24 Hour Wristbands Silicone Wristband
Pros
  • Quick shipment
Cons
  • Sizing is deceiving
  • Products
  • Price
Loss
$140
Preferred solution
Full refund

Requested by you

I have received my order. That is my only comment but I'm required to type 100 characters. Make this process easier.
View full review
ID
#2583892 Review #2583892 is a subjective opinion of poster.
Location
Lubbock, Texas

Not as expected

I had issues with my initial design because it was 2 colors instead of 1, so I reluctantly had to provide a new design because they refused to cancel my order. Unfortunately, I'm not too happy with the turn-out... not what I expected. The imprint on the shot glasses looks dark gray instead of black. And the imprint on the face masks are a little smaller than expected, and I thought placement would've been more on the cheek vs. closer to the mouth.
View full review
ID
#2575730 Review #2575730 is a subjective opinion of poster.
Preferred solution
No resolution

Switched product and took no responsibility for the change

I have been ordering from 24HourWristbands for 4+ years and have had generally a very positive experience. I order the same blank item every single time. On my last order, I ordered the same blank product and they changed it, adding a tag that was not shown in any photos in the listing or description. When I called within the 3 day time period to return the items, they told me it was not their fault and they wouldnt take them back unless I paid to ship them back and paid a 25% restocking fee. This was after fighting with the customer service person for 15 minutes. Honestly, I've rarely encountered a company that cares so little about customer service and this left such a bad taste in my mouth. Fortunately, there are other companies who would gladly take my business.

User's recommendation: I have found a new supplier and will not be ordering from this company again.

View full review
ID
#2556100 Review #2556100 is a subjective opinion of poster.
Product
24 Hour Wristbands Can Cooler
Pros
  • You can design your own or use a template
Cons
  • Terrible customer service
Loss
$45
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
24 Hour Wristbands - Poor customer service
24 Hour Wristbands - Poor customer service
24 Hour Wristbands - Poor customer service
Update by user May 17, 2021

They are now offering 50%

Original review updated by user May 17, 2021
I placed an order for wristbands to be delivered on 30th of April for an event on May 2. (The shipping said guaranteed) My wristbands came May 7 (according to ups) and this company is a only offering a 20% discount as opposed to a full refund....
View full review
View full review
ID
#2556081 Review #2556081 is a subjective opinion of poster.
Product
24 Hour Wristbands Wristband
Cons
  • Didnt get my order
  • Wasnt in time for event
Loss
$126
Preferred solution
Full refund
New Reviewer
I am very displeased with the transparency of this company. After talking with customer services for an entire week, I feel like this is beating a dead horse at this point. There's a difference between 'estimated' deliver and 'guarantee' delivery. I'm sure all of us...
View full review
View full review
ID
#2548059 Review #2548059 is a subjective opinion of poster.
Product
24 Hour Wristbands Can Cooler
Pros
  • Cheap
Cons
  • Incorrect website information
  • Not 2 weeks
  • Not transparent

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article